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Twitter is often the first point of contact for a customer, it's quicker than queuing on a phone line and easier than complaining in store and companies like Tesco, Pret a Manger and mobile phone service providers are quick to respond to comments and usually are able to resolve most problems. Next time I will be sure to check what the department deals with first and what their expertise is. Steve: Text has nothing to do with what emails I recieve. Please let us know so we can keep sharing the best possible information with other customers.
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Sorry but this is not O2. Steve: It doesn't matter how I got on your list, that wasn't what I was complaining about, I just wanted to be removed and tell you that your unsubscribe link was broken Dougie: Yes, I told you that website is under maintenance so it might be the reason that it was not opening the correct page for you.
Contact us - So we're introducing Automatic Security Verification software, to check we're talking to you. Steve: You don't send emails to non-customers?
We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your security answer before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up. You can set up your security answer online, before you speak to us. Just sign in to My O2 and go to Manage account details. We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your security answer before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up. You can set up your security answer online, before you speak to us. Just sign in to My O2 and go to Manage account details. Mobile Broadband Customer Service If you are an O2 mobile customer, please call your normal Customer Service number. If you are not an O2 Mobile customer, please choose from one of the numbers below: Pay Monthly Mobile Broadband: 0344 809 0202 Pay As You Go Mobile Broadband: 0344 809 0222 Business Mobile Broadband: 0800 977 7337 Get in touch: For any of these existing policies, we're still here to help if you need medical assistance or to make a claim. Here are the numbers: 24 Hour Emergency Services: Phone outside your home country: +44 20 8239 3902 Phone within your home country: 020 8239 3902 Claims: 0844 463 02 02. Lines are open Monday to Friday 8. Lines open Monday to Friday 9. We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your security answer before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up. You can set up your security answer online, before you speak to us. Just sign in to My O2 and go to Manage account details. We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your security answer before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up. You can set up your security answer online, before you speak to us. Just sign in to My O2 and go to Manage account details. Mobile Broadband Customer Service If you are an O2 mobile customer, please call your normal Customer Service number. If you are not an O2 Mobile customer, please choose from one of the numbers below: Pay Monthly Mobile Broadband: 0344 809 0202 Pay As You Go Mobile Broadband: 0344 809 0222 Business Mobile Broadband: 0800 977 7337 Get in touch: For any of these existing policies, we're still here to help if you need medical assistance or to make a claim. Here are the numbers: 24 Hour Emergency Services: Phone outside your home country: +44 20 8239 3902 Phone within your home country: 020 8239 3902 Claims: 0844 463 02 02. Lines are open Monday to Friday 8. Lines open Monday to Friday 9. We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your security answer before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up. You can set up your security answer online, before you speak to us. Just sign in to My O2 and go to Manage account details. We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your security answer before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up. You can set up your security answer online, before you speak to us. Just sign in to My O2 and go to Manage account details. Mobile Broadband Customer Service If you are an O2 mobile customer, please call your normal Customer Service number. If you are not an O2 Mobile customer, please choose from one of the numbers below: Pay Monthly Mobile Broadband: 0344 809 0202 Pay As You Go Mobile Broadband: 0344 809 0222 Business Mobile Broadband: 0800 977 7337 Get in touch: For any of these existing policies, we're still here to help if you need medical assistance or to make a claim. Here are the numbers: 24 Hour Emergency Services: Phone outside your home country: +44 20 8239 3902 Phone within your home country: 020 8239 3902 Claims: 0844 463 02 02. Lines are open Monday to Friday 8. Lines open Monday to Friday 9.
O2 Live Chat feature never works
Please let us know so we can keep sharing the best possible information with other customers. Otherwise, you could have someone in your CRM autobus login to your mailing platform which is probably something like Insightly or Sales Force or Zoho and have them remove my email address from the database Dougie: No worries, I'll check this for you and check with the team when the text was sent to you, because we also give this responsible to back-end team who o2 online chat germany texts from O2's behalf, we don't personably send this to your email. Steve: I'm talking about EMAIL communications, my service provider is GMail. Is there anyone else I could talk to. And if not, then you also get marketing emails on the phone as well, servile with your service provider email account. Dougie: I told you that I have forwarded the request but still you said you're at 6 Steve: I didn't say the network was average!.
